Anomalies and problems missing in 10.8 SaaS integration
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Anomalies and problems missing in 10.8 SaaS integration

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Article ID: 403337

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Updated On:

Products

DX SaaS CA Application Performance Management (APM / Wily / Introscope)

Issue/Introduction

In a 10.8 Application Performance Management integrated with DX SaaS, the Anomalies and problems that are coming from on-prem are not showing when accessing through SaaS UI

SaaS UI when trying to see Problems and Anomalies:
 

10.8 UI when trying to see Problems and Anomalies:



Is this something that can be configured or is it working as designed?
 

Environment

CA Application Performance Management 10.8x

DX SaaS Integration

Resolution

Problem and anomalies are created based on metric processing (alerts, DA) thus they cannot be recreated with 10.8->SaaS connector, you would need to send all metrics it means you can connect the agents directly to SaaS instead of 10.8.

The expected behaviour is that you do not see problems, alerts, metrics in SaaS when ingesting just topology.