Error: 'Could not find object with moref "vm-xxxx" and VC ID "XXX" in inventory category "Virtual Machine" ' occurred while trying to delete a Catalog from Cloud Director

Products

• VMware Cloud Director

Issue/Introduction

• Unable to delete a Catalog from VMware Cloud Director(VCD) UI.
• Below errors are seen in /opt/vmware/vcloud-director/vcloud-container-debug.log:
  
  com.vmware.ssdc.library.exceptions.InventoryObjectNotFoundException: Could not find object with moref "vm-####" and VC ID "########-####-####-####-########c21e" in inventory category "VirtualMachine".
        at com.vmware.vcloud.val.internal.impl.VC20VirtualServer.getInvRec(VC20VirtualServer.java:3688)
        at com.vmware.vcloud.val.internal.impl.VC20VirtualServer.getInvRec(VC20VirtualServer.java:3682)
        at com.vmware.vcloud.val.internal.impl.VC20VirtualServer.getMediaDevices(VC20VirtualServer.java:3793)
        at com.vmware.ssdc.backend.services.impl.VmManagerImpl.mediaDeviceExists(VmManagerImpl.java:2730)
        at com.vmware.ssdc.backend.services.impl.VmManagerImpl.ejectMedia(VmManagerImpl.java:2714)
        at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
        at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.base/java.lang.reflect.Method.invoke(Method.java:566)
        at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:344)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:198)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:163)
  
  

Environment

VMware Cloud Director 10.5.1

Cause

This issue is caused due to a stale media item present in VCD UI. The stale media item cannot be deleted from VCD UI since it is trying to eject the media from a Virtual Machine which is no longer present in vCenter.

Resolution

If you encounter this issue contact Broadcom Support and note this Article ID (403295) in the problem description. For more information, see Creating and managing Broadcom support cases.