Error : More than one trusted certificate found in trust manager comes up when adding new account on the Aria Operations (vROps) Aggregator MP

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

When adding a new Aria Operations instance to the vROps Aggregator adapter, we get ERROR when clicking on Validate connection button

More than one trusted certificate found in trust manager. Only one was expected. Remove earlier certificate from this instance of vR Ops to resolve this issue.

Environment

Aria Operations 8.18.3
vROps Aggregator Management Pack v2.0

Cause

The Aria Operations instance which is being added has a self signed certificate which is already in the Trusted certificates on the aggregator Aria Operations. 

Resolution

Upgrade the MP to VMware Cloud Foundation Management Pack for Aggregator from VMware Marketplace which is compatible with Aria Ops 8.18.3

Workaround:

• Remove existing certificate and reimport certificate as per KB article How to renew an adapter certificate or clear the Expired Certificates banner in Aria Operations

Additional Information

Review article Certificate overview for VMware Aria Operations section 'Adapter and authentication sources' for more information on endpoint certificates and potential caveats.