Conversations notifications: Adding a hyperlink to the Conversations Investment
search cancel

Conversations notifications: Adding a hyperlink to the Conversations Investment

book

Article ID: 403223

calendar_today

Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

Is there a way to add a hyperlink on the conversations mail notification so users can get redirected to the Investment that generated the conversation?

The parameters available on the Notification do not seem to generate a hyperlink.

Is there a way to build a hyperlink to navigate to the Investment from the notification itself? 

Resolution

The link for Project conversations and Investment conversations is built differently.

The following two links can be added to the Conversations notification:

Conversation Link (Project): 
https://myclarityserver/pm/#/$[Conversation.resource_name]/$[Conversation.resource_id]/conversation

Conversation Link (CIO): 
https://myclarityserver/pm/#/$[Conversation.top_object_type]/$[Conversation.parent_alias]/$[Conversation.resource_id]/conversation

The link for projects will work if the Conversation was generated at a project level.

The link for CIOs will work if the Conversation was generated at an Investment level.