Unable to save cluster: image Error "Software Solution com.vmware.nsxt with version 4.2.2.1.0-24765085 cannot be found in depot."

Products

• VMware NSX
• VMware vCenter Server 8.0

Issue/Introduction

After upgrading or configuring NSX on ESXi hosts, in the Updates tab view of a cluster managed with Lifecycle Manager, when validating the image configured for this cluster, you are getting the error "Software Solution com.vmware.nsxt with version 4.2.2.1.0-24765085 cannot be found in depot.", as below:

Note: In VCF environments, ESXi upgrade prechecks may fail in SDDC Manager with error "Unable to import cluster image for vLCM upgrade check : Image is not valid"

 

Environment

VMware vSphere ESXi

VMware NSX

VMware Cloud Foundation

Cause

The matching nsx-lcp bundle is missing from the offline depot.

Resolution

Download the NSX Kernel Module for VMware ESXi (matching your ESXi version: nsx-lcp or nsx-lcp-esxio) from the Broadcom support portal, and import it manually into the software depot of the vCenter using the Lifecycle Manager UI:

Once the upload has completed successfully, the cluster compliance check should validate.

NOTE:  If the previous task did not work:

• IF this did not work 

  1. Reset the Vum database 
     • Resetting the VMware Update Manager Database
  2. Add the NSX depot again to the lifecycle manager. 
  3. Check the cluster status