NSX Data Source in Aria Operations For Networks (AON) displays error: Data Collection failed due to an error.
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NSX Data Source in Aria Operations For Networks (AON) displays error: Data Collection failed due to an error.

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Article ID: 403082

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Updated On:

Products

VCF Operations for Networks VMware NSX

Issue/Introduction

  • From within AON the NSX Data Source shows error:

    Data collection failed due to an error

  • AON collector logs shows the following error.

    /var/log/arkin/collector/latest.log
    [Timestamp] ERROR dataprovider.utils.HttpUtils collector-process-msg-exec-10 checkCodeAndThrow:53 Could not get response for /policy/api/v1/infra/ipfix-dfw-profiles/global, status 400
    [Timestamp] ERROR dataprovider.utils.HttpUtils collector-process-msg-exec-10 checkStatusAndThrow:41 API /policy/api/v1/infra/ipfix-dfw-profiles/global error response {
      "httpStatus" : "BAD_REQUEST",
      "error_code" : 500045,
      "module_name" : "Policy",
      "error_message" : "An object with the same path=[/infra/ipfix-dfw-profiles/global] is marked for deletion. Either use another path or wait for the purge cycle (max 5 minutes) for permanent removal of the object."
    }


  • From within NSX UI, the profile is greyed out.

    Planning & Troubleshooting > IPFIX > Firewall IPFIX Profiles

  • Disabling data collection on NSX Data Source within AON does not remove the IPFIX profile in NSX.

Environment

VMware NSX-T Data Center 3.2.x
VMware Aria Operations for Networks

Resolution

This is a known issue impacting VMware NSX-T Data Center 3.2.x.

If you believe you have encountered this issue, please open a support case with Broadcom Support and refer to this KB article.

For more information, see Creating and managing Broadcom support cases.