Network share plugin fails in Aria Operations with 'Test was not successful: network share plugin test failed'.

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

When testing a network share outbound setting, we are receiving the following error:

"Test was not successful: network share plugin test failed"

Same path and credentials verified to work with other Aria Operations instances.

Environment

Aria Operations 8.x

Cause

Your internal network firewall filtering is a possible cause since the same path and credential is working on other Aria Operations environment.

Resolution

Verify network Firewall Setting to ensure Aria Operations is able to reach the Network Share endpoint:  

Ensure Aria Operations is able to reach the destination endpoint IP via ICMP.

• To check ICMP, issue the following command to ping the endpoint IP:   ping 192.168.50.99

Ensure Aria Operations is able to reach the destination endpoint IP on Network Sharing Port:

• TCP/445 on Samba (SMB) in Linux.
• UDP/137, UDP/138, and TCP/139. TCP/139 is used on Windows NetBIOS over TCP.
• The following is a sample command to check on port 445:   curl -kv telnet://192.168.50.99:445
  • The result should show a connected session:
• 

Also ensure the correct SMB version 2.1 is used as Aria Operations only support SMB version 2.1.

• Example:
  • Get-SmbServerConfiguration OR Get-SmbConnection -Server <ServerName> PowerShell commands on Windows
  • "smbstatus" command for Samba on Linux

Additional Information

• Add a Network Share Plug-In for VMware Aria Operations Reports
• Detect, enable, and disable SMBv1, SMBv2, and SMBv3 in Windows
• Samba - smbstatus - Man Page