Text are getting removed from draft Status Reports

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

If a status report that has files included in attachment type attribute, is published as a final report, the resultant next draft version of the Status Report, is generated with the Texts removed from the Text Boxes, that were present in the published report. If then another Status Report, which does not have attachments is published as a final report, the resulting draft Status Report retains the Texts in the respective Text boxes

STEPS TO REPRODUCE:

1. From Classic GUI navigate to Administration >> Studio >> Objects and filter for the object: Status Report
2. Create a custom Text attribute and an Attachment Type attribute in the Status Report object
3. On the Modern UX, for a particular project, configure a Status Report to have the above created Text and Attachment type attribute
4. Input text on the OOTB field: Status Report Update and on the custom text attribute respectively
5. Publish the above Status Report as final, in the resulting next draft Status Report the texts are retained
6. In this draft Status Report, keeping the texts, include an attachment file in the Custom Attachment field
7. Publish this Status Report as final and noted the next draft version of the Status Report

Expected Results :-

In the resulting draft Status Report, the texts should be retained in the Text boxes 

Actual Results :-

The resulting draft Status Report, does not have the Texts in the text boxes 

Environment

Clarity 16.3.2

Cause

DE172577

Resolution

This issue has been resolved in Clarity version 16.4.0