Incorrect device name discovered for device

Products

• VMware Smart Assurance

Issue/Introduction

One of our devices is not discovering correctly in SMARTS. When adding the device, it says it is probing a different device name and when the device is added, it resolves to that different device's IP address.

Environment

Smarts 10.1.x / 24.3.x

Cause

name-resolver.conf was configured to use TM_USEAUTONAME for option and hence the resolution was as per AutoNameOrder 

Resolution

As an exception to automatic name resolution create a seedfile in below format and discover the device which will now pick the device name from SEEDNAME given below. 

ROUTER2 NAMEFORMAT=TM_USESEEDNAME SEEDNAME=Core-router-2

Additional Information

For more details refer Configuring exceptions to automatic name resolution