Unable to Delete Symptom Definitions (Stale Supermetric Entries) in VMware Aria Operations.

Products

• VCF Operations/Automation (formerly VMware Aria Suite)
• VMware Aria Operations (formerly vRealize Operations) 8.x

Issue/Introduction

When attempting to delete symptom definitions related to stale supermetric entries we will see error .

The deletion attempts fail with an error message stating that the definitions are currently in use, preventing cleanup or reconfiguration efforts.

Environment

VMware Aria Operations 8.16 and Later

Cause

• The symptom definitions cannot be deleted because they are still referenced by one or more existing alert definitions.
• Aria Operations does not allow the removal of symptom definitions while they are in active use.

Resolution

Action Plan:

• Identify all alert definitions that reference the supermetric symptom definitions.

• Edit each of these alert definitions and remove the associated symptom entries.

• Once the symptoms are removed from all referencing alert definitions, proceed to delete the symptom definitions.

After completing the above steps, the previously undeletable symptom definitions will be successfully removed.

Additional Information

Broadcom TechDocs – Defining Symptoms for Alerts