CA Directory Configuration fails

Article Id: 40267

Status: Published

Updated On: 14-02-2018 07:45

Legacy Id: TEC1180665

Products:

CA IT Asset Manager CA Software Asset Manager (CA SAM) ASSET PORTFOLIO MGMT- SERVER CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction:

Issue:

During install of CA Embedded Entitlements Manager 12.51 getting error message: "CA Directory Configuration fails"

Environment:

CA Embedded Entitlements Manager 12.51

OS Windows 2012 R2 with 2GB RAM

Cause:

Insufficient RAM (2GB) on the CA EEM server.

Resolution:

Upgrade RAM to the required minimum of 4GB.

Environment:

Release: UAPMAC990JPP-14.1-Asset Portfolio Management-Asset Configuration
Component: