CA Directory Configuration fails

Products

• CA IT Asset Manager
• CA Software Asset Manager (CA SAM)
• ASSET PORTFOLIO MGMT- SERVER
• CA Service Management - Asset Portfolio Management
• CA Service Management - Service Desk Manager

Issue/Introduction

Issue:

During install of CA Embedded Entitlements Manager 12.51 getting error message: "CA Directory Configuration fails" 

 

Environment:

CA Embedded Entitlements Manager 12.51

OS Windows 2012 R2 with 2GB RAM 

 

Cause:

Insufficient RAM (2GB) on the CA EEM server.

 

Resolution:

Upgrade RAM to the required minimum of 4GB.

Environment

Release: UAPMAC990JPP-14.1-Asset Portfolio Management-Asset Configuration
Component: