CA Directory Configuration fails

book

Article ID: 40267

calendar_today

Updated On:

Products

CA IT Asset Manager CA Software Asset Manager (CA SAM) ASSET PORTFOLIO MGMT- SERVER CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction

Issue:

During install of CA Embedded Entitlements Manager 12.51 getting error message: "CA Directory Configuration fails" 

 

Environment:

CA Embedded Entitlements Manager 12.51

OS Windows 2012 R2 with 2GB RAM 

 

Cause:

Insufficient RAM (2GB) on the CA EEM server.

 

Resolution:

Upgrade RAM to the required minimum of 4GB.

Environment

Release: UAPMAC990JPP-14.1-Asset Portfolio Management-Asset Configuration
Component: