Can I have a valid login in multiple CASB tenants at the same time?
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Can I have a valid login in multiple CASB tenants at the same time?

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Article ID: 402642

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Updated On:

Products

CASB Advanced Threat Protection CASB Audit CASB Gateway CASB Gateway Advanced CASB Security Advanced CASB Security Advanced IAAS CASB Security Premium CASB Security Premium IAAS CASB Security Standard CASB Securlet IAAS CASB Securlet SAAS CASB Securlet SAAS With DLP-CDS

Issue/Introduction

Can I use the same email address to login into more than one CASB tenant at a time?

Resolution

Symantec is in process of enabling multi tenant switching.  The SysAdmin must have an email domain equivalent to the primary or secondary domain in CASB.  Create the user as a SuperAdmin for CASB within the Enterprise Security Console

Additional Information

Previous architecture for CASB required a unique email address for any CASB tenant and any duplicate email address would have to be inactive in CASB,