Download of large files fails after few seconds
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Download of large files fails after few seconds

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Article ID: 402639

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Updated On:

Products

ISG Content Analysis

Issue/Introduction

When Edge SWG is configured to send files for scanning to Content Analysis (CAS), download of large files (100MB+) stops randomly and never completes. After download failure, there's no sign of this download in connection log on CAS. 

Environment

  • Edge SWG
  • Content Analysis

Resolution

To resolve the issue please enable ICAP feedback functionality on Edge SWG (Configuration -> Content Analysis -> ICAP) :

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