ERROR: "XCOMN0298E Unable to allocate remote transaction program: Txpi 239: getaddrinfo"

Products

• XCOM Data Transport
• XCOM Data Transport - Windows
• XCOM Data Transport - Linux PC
• XCOM Data Transport - z/OS

Issue/Introduction

What can cause a transfer to fail with message "#XCOMN0298E Unable to allocate remote transaction program: Txpi 239: getaddrinfo error return value = 1"?

 

Environment

XCOM™ Data Transport® for Windows

Resolution

Check the value of REMOTE_SYSTEM= in your .cnf or .xml file used for the transfer. If you specified an IP name, then chances are that there is a DNS problem or timeout that can cause the message. Specify the actual IP address instead of the IP name until you are able to determine the problem with the DNS.