Additional orchestrator will not start after installation

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Article ID: 40248

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Updated On:

Products

CA Process Automation Base

Issue/Introduction

Problem:

After a successful installation of an additional orchestrator, the new orchestrator will not start.
Error messages in the logs show:

[com.optinuity.c2o.c2oserver.ServerManager] [ Thread-14] Exception while spawning ActiveMQ: java.io.IOException: Cannot run program "C:\ProgramFiles\CA\PAM\activemq\bin\pamactivemq.bat" (in directory "C:\ProgramFiles\CA\PAM\activemq"): CreateProcess error=2, The system cannot find the file specified 

 

Environment: 

Microsoft Windows Server 2012

 

Resolution:

Copy the '.activemqresources' folder from the CA\PAM\server\c2o\.c2orepository\ folder from the primary domain orchestrator and overwrite this folder on the additional orchestrator with this copy. 

Reinstall this additional orchestrator - do not uninstall. The reinstall will read the replaced data, and the orchestrator will start up as expected.

 

 

 

 

 

Environment

Release: ITPASA99000-4.3-Process Automation-Add On License for-CA Server Automation
Component: