Websphere Liberty with Introscope 10 fails to start agent or gives inconsistent results.

Products

• APP PERF MANAGEMENT
• CA Application Performance Management Agent (APM / Wily / Introscope)
• CUSTOMER EXPERIENCE MANAGER
• INTROSCOPE

Issue/Introduction

Introduction: 

This article talks about using the appropriate Java parameters when starting an APM Websphere agent.

Question: 

After adding the Agent parameters for Introscope Websphere agent 10.x in the Liberty server jvm.options file, the agent fails to start or gives inconsistent results such as working for a week and then stopping, saying it is connecting to the manager. However, the manager never logs the connection and the Autoprobe never completes.

Environment:  

APM Agent and EM version 10.x. Websphere Version 8.5.x

 

Answer: 

Turn off off the shared class cache. (Add java option -Xshareclasses:none) to your startup parameters and restart the agent.

 

Environment

Release: CEMUGD00200-10.2-Introscope to CA Application-Performance Management-Upgrade Mai
Component: