Default Agent setting does not accept space, bracket in log file name.
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Default Agent setting does not accept space, bracket in log file name.

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Article ID: 402423

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Updated On:

Products

Ghost Solution Suite

Issue/Introduction

You are trying to change the log file path under "Default Agent setting / Production Agent settings". However, when you try to made that change, it says:
"Please enter the valid path name"

which basically prevent you to have logs on C:\Program Files\..., C:\Program Files (x86).

"Default Agent setting / Production Agent setting" window does not accept space or bracket in log file name path.

If space is replaced by underscore and brackets are removed, path is accepted.

 

Environment

Ghost Solution Suite 3.3 RU12 

Cause

Known issue. 

Resolution

This issue has been fixed in  Ghost Solution Suite 3.3 RU13

We have added space and brackets to be an allowed character set for file path.

In the meantime, replace space and/or brackets in the path by using underscore instead. The log file path should be accepted.