Send SMS notification of eHealth Live Exceptions alerts

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Article ID: 40233

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Updated On:

Products

EHEALTH CA eHealth

Issue/Introduction

Question: 
 
How to configure eHealth Live Exceptions to send notification via SMS
 
 
 
Environment:  
 
eHealth 6.2.2 onwards
Applies to all Operating Systems.
 
 
 
Answer: 
 
Live exceptions by itself does not have any feature of sending alerts as an SMS. There are instances where CA professional services team has worked with other customers where Live exceptions forwards alerts to spectrum and Spectrum forwards it as an SMS however this needs customization request in spectrum too, which again can be done by CA Services.

Environment

Release:
Component: EHLH