GETTING A S0C1 ON SAMS/CA-VANTAGE STARTUP, with z/OS 2.1

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Article ID: 40227

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Updated On:

Products

CA CIS CA Common Services for z/OS CA 90s Services CA Database Management Solutions for DB2 for z/OS CA Common Product Services Component CA Common Services CA Datacom/AD CA ecoMeter Server Component FOC CA Easytrieve Report Generator for Common Services CA Infocai Maintenance CA IPC Unicenter CA-JCLCheck Common Component CA Mainframe VM Product Manager CA Chorus Software Manager CA On Demand Portal CA Service Desk Manager - Unified Self Service CA PAM Client for Linux for zSeries CA Mainframe Connector for Linux on System z CA Graphical Management Interface CA Web Administrator for Top Secret CA CA- Xpertware CA Compress Data Compression for MVS CA Compress Data Compression for Fujitsu

Issue/Introduction

PROBLEM: 

At SAMS/CA-VANTAGE initialization, the following error messages are received:

08.12.29 STC00454 IEA995I SYMPTOM DUMP OUTPUT 463 

463 SYSTEM COMPLETION CODE=0C1 REASON CODE=00000001 
463 TIME=08.12.23 SEQ=00068 CPU=0000 ASID=00CF 
463 PSW AT TIME OF ERROR 070C3000 A275E722 ILC 2 INTC 01 
463 NO ACTIVE MODULE FOUND 
463 NAME=UNKNOWN

 

ENVIRONMENT:

CA COMMON SERVICES 14.1,  CA-VANTAGE 14.0,  Z/OS 2.1

 

CAUSE:

These errors occur when SAMS/VANTAGE is started, with CA ZIIP Enablement Service activated

 

RESOLUTION:

This error can be caused when the SAMS/VANTAGE proc has a steplib pointing to a library where CA ZIIP Enablement Service PTFs are not applied. To resolve this, remove that steplib, and allow the job to access the most recent CAW0LINK LIBRARY with the CA ZIIP Enablement Service PTFs are not applied. Or, if these PTFs have not yet been applied to your system, they should be applied in order to correct this problem. Those PTFs are RO65350 and RO82853. After pointing the job to a library which has the PTFs applied, the SAM/CA-VANTAGE region will initialize successfully.

 

 

Environment

Release: CA90SV00200-14.1-Common Services-for z/OS
Component: