LCMVRAVACONFIG590093 when triggering Inventory Sync during the upgrade process for an Aria Automation Environment
Article ID: 402233
Updated On:
Products
Issue/Introduction
Lifecycle Operations>Requests>[Inventory Sync Request] shows failed status.
Opening the request by clicking the Failed Request Status hyperlink and clicking the ERROR DETAILS shows
LCMVRAVACONFIG590093
Failed to trigger import for associated VMware Aria Automation Config in VMware Aria Automation
com.vmware.vrealize.lcm.common.exception.LcmException: Failed to get access token: <html>...404 Not Found...nginx...</html>
SSH into a vra nodes and investigate the following:kubectl get pods -n prelude shows very few pods are running.vracli service status shows most services are degraded or stopped.
Environment
Aria Automation 8.x
Aria Suite Lifecycle Manager 8.x
Cause
Not all Aria Automation services are running.
Resolution
Use /opt/scripts/deploy.sh to restart the services as per Starting and stopping VMware Aria Automation
Additional Information
Determine why the services are failing to start if the deploy.sh fails.
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