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The Servicedesk Request Link in the Catalog Request is broken
Article ID: 40222
Updated On:
Products
CA Service Catalog
CA Service Management - Asset Portfolio Management
CA Service Management - Service Desk Manager
Issue/Introduction
Question:
The Servicedesk Request Link in the Catalog Request is broken
Answer:
The integration between Service Catalog and CA SDM has to be configured using PKI certificate instead of the userid and password for authentication
To configure the integration using the PKI please refer to the Technical Document. TEC1190532
Environment
Release: CASVCT99000-12.9-Service Catalog
Component:
Component:
Feedback
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