DNS change from SDDC manager fails at subtask Update VApp properties of VMware Aria VMs
Article ID: 402167
Updated On:
Products
Issue/Introduction
Update VApp properties of VMware Aria VMs
Description Update VApp properties of VMware Aria VMs
Progress Messages A problem has occurred on the server. Please retry or contact the service provider and provide the reference token.
Error Message: A problem has occurred on the server. Please retry or contact the service provider and provide the reference token.
Remediation Message:
Reference Token: 2QT21D
Cause: The validated character sequence is blank
operationsmanager.log:
2025-05-30T13:34:55.834+0000 DEBUG [vcf_om,6839b3ff0517ce42f5801012835bc552,a39b] [c.v.e.s.o.c.c.ContractParamBuilder,pool-3-thread-5] Contract task Update VApp properties of VMware Aria VMs input: {"vcenter":{"address":"vcenter_fqdn","port":0,"username":"[email protected]","password":"*****"},"vmNames":["","",""],"propertyIdValueMap":{"DNS":"x.x.x.x,x.x.x.x"}}
2025-05-30T13:34:55.834+0000 INFO [vcf_om,6839b3ff0517ce42f5801012835bc552,a39b] [c.v.v.c.f.p.a.i.UpdateVAppConfigAction,pool-3-thread-5] About to update VApp properties
2025-05-30T13:34:55.840+0000 DEBUG [vcf_om,6839b3ff0517ce42f5801012835bc552,a39b] [c.v.e.s.c.c.v.vsphere.VsphereClient,pool-3-thread-5] Successfully logged in to https://vcenter_fqdn:443/sdk
2025-05-30T13:34:55.953+0000 ERROR [vcf_om,6839b3ff0517ce42f5801012835bc552,a39b] [c.v.e.s.o.model.error.ErrorFactory,pool-3-thread-5] [2QT21D] VCF_ERROR_INTERNAL_SERVER_ERROR Invocation of prefix '' part of task UpdateVAppConfigAction in plugin VmPlugin failed with exception.
com.vmware.evo.sddc.common.core.error.InternalServerErrorException: Invocation of prefix '' part of task UpdateVAppConfigAction in plugin VmPlugin failed with exception.
at com.vmware.evo.sddc.orchestrator.core.ProcessingTaskSubscriber.invokeMethod(ProcessingTaskSubscriber.java:447)
at com.vmware.evo.sddc.orchestrator.core.ProcessingTaskSubscriber.processTask(ProcessingTaskSubscriber.java:520)
at com.vmware.evo.sddc.orchestrator.core.ProcessingTaskSubscriber.accept(ProcessingTaskSubscriber.java:124)
at jdk.internal.reflect.GeneratedMethodAccessor1554.invoke(Unknown Source)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.base/java.lang.reflect.Method.invoke(Method.java:569)
at com.google.common.eventbus.Subscriber.invokeSubscriberMethod(Subscriber.java:85)
at com.google.common.eventbus.Subscriber.lambda$dispatchEvent$0(Subscriber.java:71)
at com.vmware.vcf.common.tracing.TraceRunnable.run(TraceRunnable.java:59)
at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1136)
at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635)
at java.base/java.lang.Thread.run(Thread.java:840)
Caused by: java.lang.IllegalArgumentException: The validated character sequence is blank
Environment
VMware Cloud Foundation 5.x
Cause
Incorrect DNS/hostname records for the vRLI VMs on the vCenter server.
The Realize Log Insight (VRLI) is showing the DNS name as "localhost," - The hostname is reverted to "localhost" after upgrading to Aria operations for logs 8.x
Resolution
1. Set the hostname correctly using the command in the SSH terminal.# /opt/vmware/share/vami/vami_set_hostname <your_hostname>
NOTE: Starting from version 8.14, the vami/vami_set_hostname command is no longer available. To update the hostname via CLI/SSH, use the following command instead:
# hostnamectl set-hostname <FQDN>
2. Retry the workflow from the SDDC manager.
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