AWI: Changes in Trusted IPs is lost

Products

• CA Automic Workload Automation - Automation Engine
• Automic SaaS
• CA Automic One Automation

Issue/Introduction

Whenever I add an entry in AWI > Administration > Agents >  Select/Open Agent  > Attributes > Trusted IPs, the setting partly or completely vanishes as soon as I press the Save button. The field stays empty if I reopen the settings.

Sometimes the settings or parts of them are saved, but later changes are usually ignored.

Environment

Release: v24.x

Component: Automation Engine

Sub-Component: Automic Web Interface

Cause

DE172192

Resolution

Workaround:

• Add/remove an IP address to Trusted IPs
• Hit the <TAB> on your keyboard
• Make a change in the Phrase and revert it
  (e.g. remove a character from the string and add it again)
• Save

The modification of the IP address now sticks

Solution:

Update to a fix version listed below or a newer version if available.

Fix version:

Component(s): Automic Web Interface

Automation.Engine 24.4.2 - Available

Additional Information

Desc: A problem was resolved on saving Trusted IP on agent: Trusted IPs could not be saved. Instead of saving new values, input fields got reset without saving new value.