What SOAP Web service functions are available in Service Desk Manager?
Service Desk Manager 14.1 and 17.x
All Supported Operating Systems
1. Launch a web browser
2. Type this URL in the address bar:
http://<sdm-server-name>:<sdm-tomcat-port-number>/axis
For example http://sdmserver:8080/axis
The URL shows the AXIS 'Welcome' screen
3. Click on "List - View the list of deployed Web services" hyperlink
4. Click on 'USD_R11_WebService (wsdl)' to see XML definition showing every Web service function and the parameter needed to call it.
For information related to the Service Desk Manager Web Service Methods: