vCenter integrations disappeared

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

• All of the pre-existing vCenter integrations have vanished when navigating to Integrations > vSphere page in the UI
• Reviewing the latest /storage/core/loginsight/config/loginsight-config.xml#XX shows that the <vsphere><host value=[vcenter]"> entries still exist
• After browsing to the Integrations > vSphere page in the UI, entries like below are seen in the /storage/core/loginsight/var/ui_runtime.log file

  ["https-openssl-apr-443-exec-1"/XX.XX.XX.XX ERROR] [com.vmware.loginsight.web.actions.APIProxyActionBean] [Error creating SSL socket factory.]
  java.security.KeyStoreException: problem accessing trust store
  ...
  Caused by: java.io.EOFException

Environment

Aria Operations for Logs 8.18

Cause

The trust store on the Aria Operations for Logs appliance is corrupt.

Resolution

Use the steps from KB 325769 How to replace a corrupted truststore in Aria Operations for Logs