During the Patch installation to address CSP-99024 the installation gets stuck at "Updating RPM" with VMware Identity Manager Node

Products

• VMware Aria Suite

Issue/Introduction

While installing patch CSP-99024 on the VMware Identity Manager node, the process appears to hang during the "updating RPM" step, preventing successful patch deployment. 

CSP-99024: Patch instructions to upgrade Photon-OS Libraries

Environment

VMware Identity Manager 3.3.X

Cause

The RPM update process is stalled due to a lock on the RPM database, resulting from a previously interrupted or forcefully terminated patch installation attempt.

Resolution

To resolve this issue,  remove the lock on the RPM database by following these steps:

1. Login as sshuser, sudo to root level access to VMware Identity Manager node.
2. Navigate to the RPM database directory:
   
   cd /var/lib/rpm
   
   
3. Check for RPM database lock files:
   
   Note: Lock files naming format looks like "__db.001"

ls -ltrh __db.00*
   
   
4. Remove the lock files:
   
   rm -f __db.00*
   
   
5. Rebuild the RPM database:
   
   rpm --rebuilddb

After following the above procedure, the patch installation should now complete successfully without any further issues.