The recovery plan status is marked as "Incomplete recovery" post cancelling the SRM failover operation.

Products

• VMware Live Recovery

Issue/Introduction

The failover failed due to a VMware Tools timeout (300 seconds). As a result of the interrupted failover, the recovery plan status is marked as Incomplete.

Environment

VMware Live Recovery

Cause

Due to a VMware timeout error, the customer cancelled the failover operation, resulting in the VMs remaining in a protected state.

Resolution

. Unprotect the VMs from the Protection Group.
. Delete the Protection Group.
. Delete the Recovery Plan.
. Recreate the Protection Group and Recovery Plan.