How to upgrade hardware diagnostics and BMC firmware on SSP appliances
Article ID: 401922
Updated On:
Products
Issue/Introduction
The Baseboard Management Controller (BMC) controls and monitors hardware-related information such as temperatures, voltages, fan speeds, etc. We have released the hardware diagnostics image for both SSP-S410 and SSP-S210 to update the BIOS and firmware.
To download the Hardware Diagnostic images:
Download SSP-S410 Diagnostics under the support portal > My Download > SSP-S410 Platform > SSP-S410 Platform > Diags 4.1.1.19 (Latest Version)
Download SSP-S210 Diagnostics under the support portal > My Download > SSP-S210 Platform > S210 Disgnostics > Diags 4.1.2.7 (Latest Version)
Environment
Upgrading the hardware diagnostics and BMC firmware requires the following:
1. A serial connection.
2. Physical access to the appliance to do a cold power cycle.
Resolution
1. Download the updated hardware diagnostics version
2. Install the updated hardware diagnostics code.
#config t
(config)# diagnostic-systems
(config-diagnostic-systems)# view
(config-diagnostic-systems)# load https://downloadsapi.broadcom.com/utils/Nar6SyLg76g65sF/38468360/s410-diag.bcsi
(config-diagnostic-systems)# exit
3. From a serial connection, restart the appliance and boot into the hardware diagnostics.
(config)# restart
Are you sure you want to restart the appliance? [no,yes] yes
Press the space key to select an alternate system to boot.
This machine has the following diagnostic systems:
>1: Version: CA 4.1.1.19, Release id: 0 S410 Hardware Diagnostics
Created: Friday October 18, 2024 22:11:39 UTC
Last-boot: Never
Attributes: Signed
System number (s for system menu):1
4. Upgrade the BMC firmware.
Upgrade bios
5. Exit hardware diagnostics.
6. Cold power cycle the appliance by disconnecting the power cords and waiting 30 seconds.
7. Reconnect power cords to power up the appliance.
Additional Information
Please refer to the techdocs below for more information on upgrading the BMC firmware.
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