ConnectALL : Not getting Email Notifications for Sync Failures in 3.7.0.3.
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ConnectALL : Not getting Email Notifications for Sync Failures in 3.7.0.3.

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Article ID: 401902

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Updated On:

Products

ConnectAll SaaS ConnectAll On-Prem ConnectALL ConnectAll SaaS

Issue/Introduction

Steps to Reproduce: 

  1. Create a Unidirectional automation between two Rally Projects.
  2. Sync some records and try to fail a record by deleting from SOURCE.
  3. Attempt to sync the deleted record to produce the error(this can be done when the automation trigger and deletion time matches)


Actual Results: 
Record fails with error 'Error Message :  Error fetching record :["Cannot find object to read"]' but no failure email gets triggered.


Expected Results: 
If the record is failing, the failure email has to be triggered. 

Environment

3.7.x

Cause

DE171423

Resolution

DE171423 fixed in ConnectALL 3.9.0