When configuring Service Desk in OpenSpace the error "The Base URL mentioned is not correct. Cannot reach a valid CA Service Data Source web service. The system was unable to log you in. Please make sure the provided credentials are right" is displayed.
The error below appears during the integration of OpenSpace with Service Desk Manager:
An invalid formatted url is specified
Release: UAPMAC990JPP-12.9-Asset Portfolio Management-Asset Configuration
This error occurs if the BASE and WSDL URL values are defined incorrectly.
The correct values should read as:
http://<SERVICE DESK SERVER>:8080/