When configuring Service Desk to integrate with OpenSpace, an error with Base URL is displayed.
Article ID: 4019
CA IT Asset ManagerCA Software Asset Manager (CA SAM)ASSET PORTFOLIO MGMT- SERVERSUPPORT AUTOMATION- SERVERCA Service Desk Manager - Unified Self ServiceKNOWLEDGE TOOLSCA Service Management - Asset Portfolio ManagementCA Service Management - Service Desk Manager
When configuring Service Desk in OpenSpace the error "The Base URL mentioned is not correct. Cannot reach a valid CA Service Data Source web service. The system was unable to log you in. Please make sure the provided credentials are right" is displayed.
The error below appears during the integration of OpenSpace with Service Desk Manager: