Aria Operations for Logs UI intermittently not accessible with nodes uptime flapping
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Aria Operations for Logs UI intermittently not accessible with nodes uptime flapping

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Article ID: 401891

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Updated On:

Products

VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

  • Running the command nodetool-no-pass on root ssh session for each node shows all nodes in UN state
  • Nodes shows Uptime is changing after a few minutes
  • Logging into Cassandra database /usr/lib/loginsight/application/lib/apache-cassandra-*/bin/cqlsh-no-pass throws the error similar to Cassandra username and or password are incorrect.
  • When checking the Aria Operations for logs nodes /storage/core/loginsight/var/runtime.log see errors similar to: 
    [2025-06-19 13:29:28.916+0000] ["s56-admin-1"/10.210.64.45 WARN] [com.datastax.oss.driver.internal.core.control.ControlConnection] [[s56] Authentication errors encountered on all contact points. Please check your authentication configuration.]
  • Running the command /usr/lib/loginsight/application/lib/apache-cassandra-*/bin/credentials-look-up on ssh session as root, we see that worker nodes had the username set to cassandra , this is incorrect the username should be lisuper. 

Environment

Aria Operations 8.18.x 

Cause

Cassandra credentials where changed to default Cassandra value

 

Resolution