Issue deleting VMs in Cloud Director after removal from vCenter

Products

• VMware Cloud Director

Issue/Introduction

• a VM deployment failed and the VM was already deleted accidently
• a VM shows in Inconsistent state and all administrative tasks are greyed out inside the VM.
• the VM shows in status 'COPYING_CONTENTS'
• when trying to delete a VM in Cloud Director it failed with error:

  No row with the given identifier exists: [com.vmware.vcloud.fabric.compute.model.ComputeVmModel#efea####-####-####-####-############]

• the log file /opt/vmware/vcloud-director/logs/vcloud-container-debug.log shows the following Exception:

  org.hibernate.ObjectNotFoundException: No row with the given identifier exists: [com.vmware.vcloud.fabric.compute.model.ComputeVmModel#efea####-####-####-####-############]
          at org.hibernate.impl.SessionFactoryImpl$2.handleEntityNotFound(SessionFactoryImpl.java:409)
          at org.hibernate.proxy.AbstractLazyInitializer.checkTargetState(AbstractLazyInitializer.java:108)
          at org.hibernate.proxy.AbstractLazyInitializer.initialize(AbstractLazyInitializer.java:97)

Environment

VMware Cloud Director 10.6
VMware Cloud Director 10.5.1

Cause

This issue occurs due to a stale VM references in the Cloud Director Database.

 

Resolution

For assistance, contact technical support and note this Knowledge Article ID (401872) in the problem description. For more information, see How to Submit a Support Request.