In Jaspersoft, adding Filters to the dashboard fails the Detailed Export

Products

• Clarity PPM SaaS
• Clarity PPM SaaS

Issue/Introduction

When a filter is added to a Jaspersoft Dashboard, the Detailed export of the dashboard.

STEPS TO REPRODUCE
1. Navigate to Advanced Reporting  - Create - Dashboard
2. Add a few OOTB reports to the dashboard
3. Enable Show Export Button in the Dashboard Settings 
4. On the Top right corner, change from Editing to Viewing
5. Click on Export Dashboard icon --> Detailed - PDF
Actual and Expected: The dashboard is exported to PDF
6. Change from Viewing to Editing on the top right corner
7. Drag a filter into the dashboard 
8. Change from Editing to Viewing
9. Export the dashboard - Detailed - PDF
Expected: The dashboard is exported
Actual: The dashboard export has encountered unexpected error. Please try again or contact your system administrator.

Environment

16.3.2

Resolution

DE172103 - Potential defect pending Engineering triage

Additional Information

If the dashboard is scheduled, the detailed export works fine.