VNA Install failing - User/Permission Errors

Products

• Network Observability
• Virtual Network Assurance

Issue/Introduction

When trying to Install VNA,

Getting the below errors:

su: User not known to the underlying authentication module
su: User not known to the underlying authentication module
Error: Insufficient permissions for installation path: <install path>
Path must have executable permission for 'other'.

Cause

Security Software, in this instance BOKS not allowing for the required users below to be created during install:

wildfly
mysql

Resolution

Turn off security software during installation. We should see the below user creation messages in install output:

Creating user: mysql
Please enter user name to install Wildfly (default user is wildfly )>

Creating user: wildfly
Please enter an absolute path to install (default install folder /opt/CA)>