Domain Crash/services does not start

Products

• VMware Smart Assurance
• Network Observability

Issue/Introduction

• After new installation, any service installed does not start and crashes.
• No core or log file generated despite of having ulimit unlimited. 
• Services do not start.
• dmctl does not return any output

Environment

Smarts - 10.1.x/24.3.x

Cause

runcmd_env.sh has few attributes which are not supported hence required libraries are not loaded during domain start and leading to crash 

Resolution

Remove all user specified attributes like SM_USE_SAM_CORE, SM_MAX_EXCEPTION_CHAIN, SM_SNMP_MAX_MESSAGE_SIZE, SM_ENABLE_ESM_EVENT_MAPPING and SM_LOG_NAME_CUSTOM or keep only defaults, start the service.