Rally Description Field is Huge and cannot be resized

Products

• Rally SaaS

Issue/Introduction

We have a user that is having issues with the description field being HUGE and when we try to resize it, the resize settings don't save.

This happens on all artifact types - description field only.

Resolution

1. On your dashboard or a custom page, add the "Custom HTML" app from the App Catalog.
2. Paste the Preference Deleter code from this URL into the HTML section of the Custom HTML app., and <Save>.
3. You will be prompted to enter the Preference Name, enter:  quick-detail-rte-height
4. Make sure there are no beginning or ending spaces in the entry and click Find Preference.
5. For each preference that is found, please click the Delete button and confirm Delete Preference Permanently.
6. Once you have deleted all preferences, click the Find Preference button again and ensure that you see a pop-up box titled "Preference Not Found".
7. Logout immediately (don't navigate to any other page, so as not to save any additional preferences).
8. Now when you login, the description box in any artifact should be the correct size.