VCF 9 vCenter installation failed. Check logs under /var/log/vmware/vcf/domainmanager/cli-installer-<date_and_time> for more details

Products

• VMware Cloud Foundation

Issue/Introduction

• VCF 9 installer shows failures with following error message
  
  vCenter installation failed. Check logs under /var/log/vmware/vcf/domainmanager/cli-installer-<date_and_time> for more details.
  
  
  
  
• vCenter installer log file shows below errors
  
  /var/log/vmware/vcf/domainmanager/cli-installer-<date_and_time>/workflow_<xxxxx>/vcsa-cli-installer.log
  
  

  YYYY-MM-DD HH:MM:SS - vCSACliInstallLogger - INFO - ============== [FAILED] Task: Running vSphere vLCM: Creating vSphere vLCM managed cluster. execution failed at HH:MM:SS ==============
YYYY-MM-DD HH:MM:SS - vCSACliInstallLogger - DEBUG - Task 'Running vSphere vLCM: Creating vSphere vLCM managed cluster.' execution failed because [Host seeding failed:(vmodl.MethodFault) {
         key = 'com.vmware.vcint.error_from_vlcm',
               key = 'vlcm_error',
               value = 'Error:\n   com.vmware.vapi.std.errors.error\nMessages:\n   com.vmware.vcIntegrity.lifecycle.ExtractDepotTask.HostExtractDepotFailed<Extraction of image from host <HOST_NAME> failed.>\n   com.vmware.vcIntegrity.lifecycle.EsxImage.ReservedVibExtractError<Failed to extract image from the host: no stored copy available for inactive VIB VMware_bootbank_nsx-proto2-libs-esxio_9.0.0.0-9.0.24733064.>\n'
            }
         ],
         message = "An internal error occurred: 'Error:\n   com.vmware.vapi.std.errors.error\nMessages:\n   com.vmware.vcIntegrity.lifecycle.ExtractDepotTask.HostExtractDepotFailed<Extraction of image from host <HOST_NAME> failed.>\n   com.vmware.vcIntegrity.lifecycle.EsxImage.ReservedVibExtractError<Failed to extract image from the host: no stored copy available for inactive VIB VMware_bootbank_nsx-proto2-libs-esxio_9.0.0.0-9.0.24733064.>\n'"
      }
   ]

  YYYY-MM-DD HH:MM:SS - vCSACliInstallLogger - ERROR - Traceback (most recent call last):
  File "main.py", line 412, in <module>
  File "main.py", line 386, in main
  File "/build/mts/release/bora-24623374/src/bora/install/vcsa-installer/vcsaCliInstaller/tasking/workflow.py", line 777, in execute
  File "/build/mts/release/bora-24623374/src/bora/install/vcsa-installer/vcsaCliInstaller/tasking/workflow.py", line 765, in execute
  File "/build/mts/release/bora-24623374/src/bora/install/vcsa-installer/vcsaCliInstaller/tasking/taskflow.py", line 1007, in execute
  File "/build/mts/release/bora-24623374/src/bora/install/vcsa-installer/vcsaCliInstaller/tasking/taskflow.py", line 971, in _execute_single_threaded
tasking.taskflow.TaskExecutionFailureException: Host seeding failed:(vmodl.MethodFault) {
               key = 'vlcm_error',
               value = 'Error:\n   com.vmware.vapi.std.errors.error\nMessages:\n   com.vmware.vcIntegrity.lifecycle.ExtractDepotTask.HostExtractDepotFailed<Extraction of image from host <HOST_NAME> failed.>\n   com.vmware.vcIntegrity.lifecycle.EsxImage.ReservedVibExtractError<Failed to extract image from the host: no stored copy available for inactive VIB VMware_bootbank_nsx-proto2-libs-esxio_9.0.0.0-9.0.24733064.>\n'
            }
         ],
         message = "An internal error occurred: 'Error:\n   com.vmware.vapi.std.errors.error\nMessages:\n   com.vmware.vcIntegrity.lifecycle.ExtractDepotTask.HostExtractDepotFailed<Extraction of image from host <HOST_NAME> failed.>\n   com.vmware.vcIntegrity.lifecycle.EsxImage.ReservedVibExtractError<Failed to extract image from the host: no stored copy available for inactive VIB VMware_bootbank_nsx-proto2-libs-esxio_9.0.0.0-9.0.24733064.>\n'"
      }
   ]
}

 

 

Environment

VCF 9.0

Cause

The ESXi host designated as the first host in the management domain was installed using a pre-release or beta build of ESXi. The VCF deployment process, which uses vLCM to "seed" the cluster image from this first host, fails because the host's image is in an inconsistent and unsupported state.

Resolution

Reinstall the ESXi with GA build and the proceed with VCF 9 deployment 

 

Additional Information

Upgrading of ESXi from beta build to GA is unsupported.