Distributed VCF 8 license using Aria Operations to all vCenters but no VCF license usage is reported for some vCenters

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

• Added VCF 8 license as per Add Licenses document to all vCenters but found that the usage in Aria Operations under Subscriptions > License Management shows 0
• The usage amount in each vCenter is correct when navigating to  Administration > Licensing > Licenses 
• The vCenter adapter user was assigned a role with Global.Licenses privilege and is also a member of the LicenseService.Administrators Single Sign-On group as per the documentation Managing Licenses. 
• Checking the role usage in vCenter under Administration > Roles > selecting the role created > Usage, the user used to configure adapter instance shows. Indicating that the role is assigned correctly to that user, but when checking the permissions for the user in vCenter under Inventory > select the appropriate vCenter > Permissions another role with the incorrect privileges is assigned to the user. 

Environment

Aria Operations 8.18.x

vCenter 8.x 

 

Resolution

1. Sign into vCenter with administrative user account. 
2. Click the Inventory object, then click the Permissions tab.
3. Locate and select the affected user that is used to configure vCenter adapter instance
4. Click on Edit select the appropriate role previously configured from the drop down list
5. Leave Propagate to children selected
6. Click on OK