Tanzu Diagnostics Plugin Fails in Certain Scenarios

Products

• VMware Tanzu Kubernetes Grid Management

Issue/Introduction

The tanzu diagnostics plugin is designed to help collect diagnostic information from management and workload clusters. However, users may encounter failures when executing diagnostic commands under specific conditions related to contexts and SSH configurations.

Cause

The plugin currently has limitations in handling certain environmental and configuration scenarios, including:

1. Multiple active contexts in tanzu context list
2. SSH keys with passphrases
3. SSH keys that are not named id_rsa

Resolution

Collect logs using manual method as per the following KB How to manually collect logs from a TKG cluster