Data Source Configuration fails for Service Catalog in USS

Products

• CA Service Catalog
• CA Service Management - Asset Portfolio Management
• CA Service Management - Service Desk Manager

Issue/Introduction

Problem:

Configuring the Service Catalog Data Source in Unified Self Service Control Panel fails with the following Error:

The Base URL mentioned is not correct. Cannot Reach a Valid CA Service Data Source web service.

Error connecting to CA Service Catalog Server.

 

Resolution:

To Fix this error :

• Login to Unified Self Service Control Panel as a user with Administrator Privileges.
• Click on the CA Service Catalog Data Source
• Make sure that the Base Url does not have the '/wpf' appended to the catalog URL   

The Base Url should be http://servicecatalog:portno/usm/ and not http://servicecatalog:portno/usm/wpf/

Environment

Release: CASVCT99000-14.1-Service Catalog
Component: