Inconsistent detection behavior observed during file transfers to removable storage devices on macOS Sequoia.

Products

• Data Loss Prevention Endpoint Prevent
• Data Loss Prevention Core Package
• Data Loss Prevention Enterprise Suite
• Data Loss Prevention

Issue/Introduction

On macOS Sequoia, detection of file or folder transfers to removable storage is inconsistent. Multiple copies of the same file may intermittently trigger detection, while some instances go undetected.

Environment

MacOS Sequoia.

DLP 16.0, 16.0 RU1, 16.0 RU2, 16.1

Cause

Issue was identified for DLP agent on MacOS Sequoia.

Resolution

Known issue for removable storage on MacOS Sequoia.

Issue is fixed in DLP version 16.1 MP1 onwards.