After upgrading to a new release of IDMS I am getting error DFHSI1580D PLTPI program IDMSINTC has abended, code 4002

Article Id: 4014
Status: Published
Updated On: 14-02-2018 08:08
Legacy Id: TEC584505
Products:
CA IDMS CA IDMS - Database CA IDMS - ADS
Issue/Introduction:

After upgrading to a new release of IDMS I am getting the following error in CICS:
DFHSI1580D PLTPI program IDMSINTC has abended, code 4002

Cause:

The 4002 error indicates IDMSINTC could not load a program.

Environment:

Release: IDADSO00100-18.5-ADS-for CA-IDMS
Component:

Resolution:

The error can be caused by missing CSD entries in CICS or by a missing module in the DFHRPL concatenation. Check the following:

  • Ensure all CSD entries are defined, see CAGJSRC member CICSCSD for programs and transaction that need to be defined to CICS.

  • Ensure that both the CUSTOM.LOADLIB and CAGJLOAD libraries are defined to the CICS DFHRPL concatenation.