Error: "Cannot import auto discovered VM" while importing from VC

Products

• VMware Cloud Director
• VMware Telco Cloud Platform

Issue/Introduction

An error occurs when importing an auto-discovered VM. Although vCenter shows the VM is attached to a network related to the Organization VDC, Cloud Director throws an error indicating it is connected to an invalid network moref.

Environment

• VCD: 10.x
• TCP: 3, 4.x, 4.0.1, 5.x, 5.0, 5.0.1, 5.0.2

Cause

The Cloud Director DB has outdated information stored in the vCenter Inventory tables.

Resolution

• Take a backup of the Cloud Director database before proceeding.
• Force a resync between Cloud Director and vCenter by performing a vCenter Reconnect.
   
  • For 10.5 instructions, see Reconnect a vCenter Server Instance in VCD 10.5.
  • For 10.6 instructions, see Reconnect a vCenter Server Instance in VCD 10.6.

• If the refresh and resync do not resolve the issue, contact Broadcom Support as Database changes will need to be made.