Chargeback - We are not able to access Aria Operations from vCloud Director with message "Unable to authenticate"

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

Cannot register plugin in vCloud Director, ERROR 406 - response with status "not acceptable for url"

Also when accessing Tenant plugin see error : you dont have access to any tenant page 

Environment

Aria Operations 8.x

vCloud Director 10.x

Resolution

• Make sure you are using correct version of the VCD management pack for your version of VCD, see the Product Interoperability Matrix 
• Follow the steps in the following KB to re-register plugin: Issue with Accessing Aria Operations Plugin from vCD Tenants fails with error "The tenantId of credential is not matching with the tenantId from session validation response"
• Make sure plugin is published for tenant in VCD by logging in to the Provider UI and browsing to More >> Customize Portal 
• Make sure pages are enabled in the Aria Operations UI by browsing to Administration >> Control Panel >> Chargeback >> Manage Pages

 

 

Additional Information