Files and paths to be whitelisted for Symantec ICA application and database servers

Products

• Information Centric Analytics

Issue/Introduction

Which paths and files should be whitelisted in endpoint security software for Information Centric Analytics (ICA)?

Environment

Release : 6.x

Resolution

For Microsoft SQL Server and Internet Information Systems (IIS), refer to the following Microsoft documents:

• Configure antivirus software to work with SQL Server - SQL Server | Microsoft Learn
• Exclude folders from antivirus scanning - ASP.NET | Microsoft Learn

The following Microsoft Community Hub discussion may also be of some value:

• Antivirus Exclusion List for ASP.NET applications hosted on IIS | Microsoft Community Hub

At a minimum, the following paths should be whitelisted on the server hosting the Risk Fabric website and on the server hosting the RiskFabric relational database and Database Utilities:

%ProgramData%\BayDynamics\*

%Program Files%\Bay Dynamics\*

NOTE: The Program Files path in which ICA is installed may differ in your environment, depending upon your selections during the installation of ICA.