Error: "More than one network with the name none is present in the inventory" when creating VMs from templates on a newly deployed cluster in VMware Cloud Director

Products

• VMware Cloud Director

Issue/Introduction

 

• Issue may occur when attempting to deploy VMs from existing templates in a newly created cluster within VMware Cloud Director (VCD).

• VM creation fails during the fast provisioning process (linked clone), specifically at the shadow VM creation phase.

• The issue is caused by multiple 'none' networks present across different datacenters under the same vCenter.

• Affects environments where vApp templates previously worked, but fail after onboarding new clusters or resource pools.

• Error seen in logs:
  
  com.vmware.ssdc.library.exceptions.CreateShadowVmException:
Caused by: java.lang.RuntimeException:
More than one network with the name none is present in the inventory
  
  

 

Environment

• VMware Cloud Director 10.x

Cause

This issue can occur when multiple standard networks named 'none' exist across datacenters under a single vCenter.
VCD attempts to resolve the 'none' network by name only, which fails due to ambiguity, resulting in shadow VM creation failure.

Resolution

This is a known issue. Contact Broadcom Support and reference this Article ID (401082) in your case description. For assistance, see Creating and managing Broadcom support cases.