Can't uncheck Datamart when install Service Management on a new app server
Article ID: 401041
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Products
Issue/Introduction
We have Advanced Availability in our configuration of Service Desk Manager and now we need to add a new app server that houses Service Desk app server, xFlow/Service Point and Search Server and when we run the setup script, the Datamart displays and is greyed out but we don't want to install Datamart on this new app server
How we can uncheck it? What is Datamart?
Environment
CA Service Desk Manager 17.3 and higher
Resolution
Datamart is the component of Service Management for Aggregated Reports
You don't need to uncheck it...as said in the display Datamart is installed remotely on some other Service Desk server and you won't install it even you don't uncheck it. The presence of Datamart does not affect SDM and can be ignored. This display is for information purpose only.
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