logmon template upgrade from 4.20 to 4.24 fails

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

logmon_mcs_templates upgrade from 4.20 to 4.24 fails

mon_config_service.log

Cannot Perform Migration  for the template 'Log Monitoring (Enhanced)' from version '4.20.1' to version '4.24.1

Resolution

Logmon MCS template upgrade from 4.20 directly to 4.24 is not supported. Follow steps below to upgrade to 4.24

Attached to this KB is logmon_mcs_template_4.21, 4.22 4.23 and logmon probe 4.21 and 4.23.

1. Download the 5 files contained in this document, and import them into the UIM archive

2. Deployed logmon_mcs_templates 4.21, 4.22 and 4.23 to the primary hub

They will be listed in the database like this:

select * from ssrv2probetemplatespackage where probe_name in ('logmon') order by probe_template_pkg_version asc;

3. Migrate Templates: CTRL+P on mon_config_service

a. execute:

activate_probe_templates_package

probe_name = logmon

template_package_version: 4.21-SNAPSHOT

Check if 4.21 is migrated using below query again:

select * from ssrv2probetemplatespackage where probe_name in ('logmon') order by probe_template_pkg_version asc;

b. execute:

activate_probe_templates_package

probe_name = logmon

template_package_version: 4.22-SNAPSHOT

Check if 4.22 is migrated using below query again:

select * from ssrv2probetemplatespackage where probe_name in ('logmon') order by probe_template_pkg_version asc;

c. execute:

activate_probe_templates_package

probe_name = logmon

template_package_version: 4.23

Check if 4.23 is migrated using below query again:

select * from ssrv2probetemplatespackage where probe_name in ('logmon') order by probe_template_pkg_version asc;

d.  Run the following query against logmon_mcs_templates 4.24  to update status.

update ssrv2probetemplatespackage set status ='loaded' where probe_template_pkg_version = '4.24' and probe_name ='logmon'

update SSRV2ProbeTemplateUpgrade set status ='loaded' where probe_name='logmon' and probe_template_pkg_version = '4.24'

activate_probe_templates_package

probe_name = logmon

template_package_version: 4.24

Check if 4.24 is migrated using below query again:

select * from ssrv2probetemplatespackage where probe_name in ('logmon') order by probe_template_pkg_version asc;

Additional Information

See MCS Templates Workflow for an Administrator for additional information