What tool can be used to test Service Desk Manager SOAP Web Service functions?
Service Desk Manager 14.1 and 17.x
All Supported Operating Systems
SoapUI (Open Source) application can be used to test Service Desk Manager SOAP Web Services
Sample setup steps:
1. Navigate to https://www.soapui.org/downloads/soapui.html and click download "SoapUI OpenSource"
2. Install SoapUI on any Windows server/workstation that can access the Service Desk Manager SOAP Web service URL.
3. Create your first project with sample queries for all Service Desk Manager method calls.
a. Initial screen
b. Create a new project
c. Provide project name and Web service end-point information
Note: The initial Service Desk SOAP WSDL is: http://SERVER.DOMAIN.COM:8080/axis/services/USD_R11_WebService
d. Sample login test
e. Replace '?' with contactid, password and run the test: