OSIM imageX W11 Installation failed
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OSIM imageX W11 Installation failed

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Article ID: 400941

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Updated On:

Products

CA Client Automation - IT Client Manager CA Client Automation

Issue/Introduction

OSIM imageX for Windows 11 Installation is failing.
The file oeminst\oobecustom.cmd is using file oeminst\win86cbb.caz for the imageX W11 Administrator Password Setting and Join Domain.

But this file is missing

Environment

Client Automation 14.5 CU7 + Patch 99112377
Client Automation OSIM Certification 14.5 CU7 - Windows 11 24H2

Cause

In directories 
C:\Program Files (x86)\CA\DSM\osimips\os-template\images\IMAGEX-WIN11\oeminst
C:\Program Files (x86)\CA\DSM\osimips\os-template\images\IMAGEX-WIN1124h2\oeminst

the file win86cbb.caz is not present. A file winamd64cbb.caz is present

But in oobecustom.cmd, filename win86cbb.caz is still used :

rem -- set administrator password
if not "$OSPasswd$" == "" (
  if not exist cbb .\sdmpcfre -u win86cbb.caz cbb  >> c:\calogfile.txt

Resolution

Open a case at Broadcom Support and ask for the fix T533406 

This fix replaces the files 

<DSM_PATH>\osimips\os-template\images\IMAGEX-WIN1124h2\oeminst\custom.cmd
<DSM_PATH>\osimips\os-template\images\IMAGEX-WIN1124h2\oeminst\oobecustom.cmd
<DSM_PATH>\osimips\os-template\images\IMAGEX-WIN11\oeminst\custom.cmd
<DSM_PATH>\osimips\os-template\images\IMAGEX-WIN11\oeminst\oobecustom.cmd

These scripts are using winamd64cbb.caz and no more win86cbb.caz

This fix could be installed on Domain Manager and Server with OSIM IPS installed using a command line like :

applyptf.exe /PTF=T533406 /NODE=servername /OUTPUTFILE=applyptf_T533406.log /SILENT

Replace servername by the name of the server.